PROTEK SHIPPING POLICY
WE’RE HAPPY TO OFFER OUR U.S. CUSTOMERS FLAT-RATE $5 SHIPPING AND HANDLING ON ALL ORDERS! NO MATTER HOW MUCH YOU DECIDE TO ORDER, SHIPPING WITHIN THE UNITED STATES NEED COST YOU ONLY $5. IF YOU OPT FOR THIS METHOD, YOUR ORDER WILL BE SENT THROUGH USPS PRIORITY MAIL WHICH INCLUDES TRACKING. DELIVERY IS USUALLY WITHIN 2-5 BUSINESS DAYS. WE SHIP FROM OUR WAREHOUSE IN DORAL, FL SO THE SHIPPING TIME WILL VARY LARGELY BASED ON HOW FAR WE ARE FROM YOU. AS A CUSTOMER BENEFIT WE OFFER FREE SHIPPING ON DOMESTIC ORDERS OVER $40.
FOR INTERNATIONAL CUSTOMERS, WE OFFER USPS SHIPPING. EXACT COSTS CAN BE CALCULATED AT CHECKOUT BEFORE YOU SUBMIT YOUR ORDER. WE CURRENTLY SHIP TO CANADA, THE U.K., IRELAND, FRANCE, GERMANY, SPAIN, AUSTRALIA, BELGIUM, BRAZIL, DENMARK, FINLAND, ITALY, JAPAN, PORTUGAL, MEXICO, THE NETHERLANDS, NEW ZEALAND, NORWAY, SPAIN, SWEDEN, AND SWITZERLAND. IMPORT FEES, TAXES, AND DUTIES ARE THE CUSTOMER’S RESPONSIBILITY.
PROTEK RETURN POLICY
Making a return in 3 easy steps!
1. Send a request to our Returns Department at firstname.lastname@example.org email@example.com
2. Fill out the RMA form after the initial review from our representatives.
3. Ship back the return product along with the RMA form.
Requirements for Returns:
- Must include a valid original purchase order number from Screenprotek.com, and purchases made outside of Screenprotek.com must contact their seller for returns.
- All returned products should be in the original packaging without any missing contents.
- Return shipping will be at the buyer’s cost.
- Shipping and Handling fees are non-refundable for both ways.
- Refund processes could take up to a week after the items are received.
- We recommend adding a tracking number or delivery confirmation with your shipment to ensure your return is received (highly recommended for International returns). Protek is not liable for lost or stolen packages during the transit of the return.
A confirmation email will be sent once the return package has been processed at our facilities.
If you have questions regarding your return or regarding a warranty request, please contact our Customer Service Returns Department here: firstname.lastname@example.org
*** ALL SALE AND PROMOTIONAL ITEMS will not be eligible for Returns, Exchanges, and/or Warranties. ***